Frequently Used Terms

Game account

Game account is the platform user account delivered to you. Access is provided with the username, password or the required login information. Games in the account’s library are part of this delivery model.

This product type is not a CD Key, e-pin or site balance / wallet code delivery. Do not share your account information with third parties.

Launcher / game launcher

Launcher is the official platform application used to open and manage the game. Steam, Ubisoft Connect, Epic Games Launcher, EA App, Battle.net and Riot Client are examples.

Which application to start the game from should be the same as the platform information specified on the product page.

Steam

Steam is the game platform offered by Valve. Steam Guard, game library and account access are managed through this platform.

Ubisoft Connect

Ubisoft Connect is the platform where Ubisoft games are managed. It is formerly known as Uplay.

Epic Games Store

Epic Games Store is Epic Games’ store and game launcher platform. Games linked to the account are viewed through the Epic Games Launcher.

EA App

EA App is the current client for managing Electronic Arts games. It replaces Origin.

Riot Games

Riot Games is the account system for games like League of Legends, VALORANT and similar. It is managed via Riot Client and Riot ID.

Microsoft Store

Microsoft Store is the PC app associated with your Microsoft account. It can be used via Microsoft Store.

PlayStation Network / PSN

PlayStation Network is Sony’s console and account service. PlayStation accounts and digital content are managed through this system.

2FA / two-factor authentication

2FA is a security system that, in addition to a password, requires a code or app verification. Steam Guard can be given as an example.

My orders

My orders is the area where you can view the username, password, email or additional delivery notes for the product you purchased.

DLC

DLC is additional content tied to the main game. For some DLC content to work, the related base game may need to be present in the account.

Region / region

Region expresses which country and platform rules the account or product can be used under. Choosing the wrong region is usually not considered a reason for a refund.

3D Secure

3D Secure is an extra security verification performed by your bank for card payments.

Cancellation / refund

Cancellation and refund processes may vary depending on the product type in game account sales. Detailed information is valid in the site’s agreements and refund policies.

Distance selling

Distance selling is the contractual process that determines the rights and obligations of parties in online shopping. Details are in the Distance Selling Agreement.

Detailed guides

For more information about Steam, Ubisoft, Epic Games and other platforms, you can review the related articles in the Help Center → Guides section.